The operator of the website cyberzone.lv is SIA "Cyber Zone" (registration № 40203678162, VAT LV40203678162). The company was registered on September 9, 2025.
> Юридический адрес: Telts iela 1–14, Daugavpils, LV-5422
> Деловой адрес: Lačpleša iela 39b, Daugavpils, Latvia
> Email: info@cyberzone.lv
> Телефон: +371 27210222
When booking through the website, the client provides their name, email address, phone number, selects a service, date, time, duration, number of participants, and may add a message or mark themselves as a student (for discount). This data is used for booking management and communication.
Like most websites, cyberzone.lv uses cookies. Google Maps is loaded on the page, which means transmitting IP address and browser data to Google. The site may use analytical tools (e.g., Google Analytics) to measure traffic and understand visitor behavior. By default, browsers send technical data (IP address, browser type, device), which are recorded in server logs.
Social networks (Facebook, Instagram) are used for promotion. When visiting these platforms, their data processing policies apply.
We process name, contact details, and booking information to conclude and execute the service agreement (VR arena rental, etc.), create a user account, and inform about order status.
Analytical data and aggregated statistics are used to improve the site, ensure security, prevent fraud, and optimize services. Our legitimate interests do not violate users' rights and freedoms.
Financial reporting, storage of invoices and payment data are performed in accordance with Latvian tax and accounting laws.
Electronic marketing (newsletter, special offers) will only be sent with explicit consent. Users can withdraw consent at any time through the "unsubscribe" link or by contacting us.
| Data Category | Description | Retention Period |
|---|---|---|
| Identification Data | Name, email, phone, interface language | 3 years after service delivery |
| Booking Data | Service, date, time, participants, status | Minimum 5 years (tax requirements) |
| Payment Data | Transactions, payment identifiers | At least 5 years (accounting) |
| Technical Information | IP address, browser, device | Up to 12 months |
| Cookie | Session and persistent cookies | Up to 24 months |
> IT service providers: verified contractors are used for website hosting, data storage, and security, acting on our behalf and signing confidentiality agreements.
> Payment systems: if online payment occurs, data is transmitted to the payment provider. We do not store bank card data.
> Analytical services: analytical cookies (e.g., Google Analytics) may be used for statistics collection.
> Government authorities: data may be disclosed upon lawful request (e.g., during tax audit or investigation).
Analytics or email services may be located outside the European Economic Area. In such cases, data transfer occurs based on standard contractual clauses (SCC) or other GDPR-approved mechanisms. We ensure recipients comply with high data protection standards.
For questions about personal data processing, to exercise your rights, or to file a complaint, contact:
> Email: info@cyberzone.lv
> Phone: +371 27210222
> Address: Lačpleša iela 39b, Daugavpils, Latvia
We use cookies to ensure correct website operation, improve the interface, and analyze traffic. You can accept all cookies, customize them, or decline analytics and marketing cookies.
Learn more in our Cookie Policy